For a couple months now, a lawsuit has been prepared against Nintendo. However, Nintendo has stated that these issues aren’t as valid as players think. But still, a lot of users have been complaining; enough where a lawsuit seemed inevitable. This conflict did require legal action, and more news arose today.
Joy-Con drift issue in court
This lawsuit has to do with the problem of “Joy-Con drift,” which occurs when customers of the Switch have had their controllers register movement without them using it. The law firm handling the lawsuit, Chimicles Schwartz Kriner & Donaldson-Smith (CSK&D), sent out emails to customers who talked about this issue. This email asked them to report their issues in more detail, since Nintendo claims that the Joy-Con drift issue “isn’t a real problem” or “hasn’t caused anyone any inconvenience.” The following is the email they received:
We are working on putting together a montage of video clips from Nintendo Switch owners such as yourself as a way to give voice to the Joy-Con drift issues you’ve experienced. This will be helpful to us in responding to Nintendo’s arguments about how this isn’t a real problem or hasn’t caused anyone any inconvenience.
In an effort to humanize and demonstrate these issues and their impact on consumers, it would be helpful to our prosecution of the case if you would submit a short (90 seconds or less) video to us describing your experience with the Joy-Con drift on your controllers.
As the quote above states, the law firm is looking for more evidence to see if these claims are valid. All the videos sent will go to CSK&D and Nintendo for analysis. In terms of case length, the last major update arrived in March, when Nintendo requested to move the case to arbitration. This motion also included a request to dismiss the case, which the court denied. We’ll have to wait and see how this case goes.